Thats right! We are so certain you’ll be satisfied with your purchase that we offer a 30-Day Money-Back Guarantee, risk free! If for any reason you are not satisfied with your purchase simply send it back within 30 days of your receipt, and we will issue you a full refund. Contact us at firstname.lastname@example.org or call us at 847-464-2059 to speak with one of our Spara Team Members.
FULL DETAILS BELOW…
To return your product, mail all originally included parts to: 196 Washington Ave, P.O. Box 162, Hampshire IL 60140, United States, along with receipt or proof of purchase. Customers are responsible for shipping and handling costs, and are non-refundable. Lost items without a tracking number will NOT be refunded, so ensure to record your tracking number when shipping.
Exchanges for Damaged Goods
Defective or damaged parts will be replaced within 90 days of purchase. Contact us via email at email@example.com or call us at 847-464-2059, and we will send your replacement part out immediately. Included in replacement parts packaging is a return shipping label and we require return of the defective or damaged part.
Once your return is received, we will send you an email to notify you that we have received your returned item and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.
There are certain situations where only partial refunds are granted: If the tool is damaged or missing parts for reasons not due to our error.
Late Or Missing Refunds
If you haven’t received a refund yet, first contact your bank. There is often some processing time before a refund is posted. After, if you still have not received your refund yet, please contact us at firstname.lastname@example.org or call us at 847-464-2059.